Contact and support

Support and invitations

In the app (Free and Pro): use Report a bug or suggest a feature on the desktop or in Cockpit Web. Your report goes with diagnostics that you can review before sending. We answer as our capacity allows, without a guaranteed response time.

Invitations: Cockpit is in an invite-only pilot. Ask for an invitation at support@cockpitai.dev.

Billing

Payments, invoices, VAT and refunds are handled by Paddle.com, our merchant of record. For a question about a charge or an invoice, reply to your Paddle receipt or visit paddle.net. To cancel or change your plan, use Manage subscription in the app. For anything else, write to support@cockpitai.dev. See also the Refund Policy.

Security

Report vulnerabilities to security@cockpitai.dev (how we handle reports).

Privacy

Requests about your personal data (access, correction, deletion, objection): privacy@cockpitai.dev, from the e-mail address of your Cockpit account. Details in the Privacy Policy.

Operator

CockpitAI is the trade name used by Mandos s.r.o. for the Cockpit service. The Cockpit app, its backend and this website are operated by:

• Company ID (IČO): 04901258
• VAT ID (DIČ): CZ04901258
• Registered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 92514
• E-mail: support@cockpitai.dev

Orders are processed by our online reseller Paddle.com, the merchant of record for all our orders.